Terms of Use

Our services are available to individuals and businesses for the purpose of shipping, tracking and receiving parcels. You agree to provide accurate information when booking a shipment, including sender and receiver details, item description and delivery address.

You agree not to ship any item that is illegal, hazardous, restricted or prohibited under applicable law. We reserve the right to inspect, refuse or return any shipment that violates this policy.

While we take every precaution to handle and deliver parcels safely, SwiftKart Courier & Logistics shall not be held liable for delays caused by circumstances beyond our reasonable control, including weather, customs processing or third-party carrier issues. Claims for lost or damaged shipments must be raised within the timeframe specified at the time of booking.

Shipping rates are determined based on weight, dimensions, destination and service type selected. All applicable charges will be communicated at the time of booking. Payment must be completed as per the agreed terms before or upon delivery, depending on the service used.

You are responsible for maintaining the confidentiality of any account or tracking credentials associated with your shipments. You agree not to misuse our website, tracking system or messaging tools for any unlawful or disruptive purpose.

We may update these Terms of Use from time to time to reflect changes in our services or legal requirements. Continued use of our services after such changes constitutes your acceptance of the revised terms.